Failed to generate Learner report.

Question

After LF login, for some learners the Learner report is not getting generated. Kindly help.

Answer 1

Step1:- Check learner Transfer or not on solar login

Step2:- if Learner is Transfer then copy the learner code.

Step3:- Do the LF login

Step4:- Go to the Management Tab

Step5:- Click on change learner PW tab

Step6:- Search learner code there

Step7:- Reset learner PW

Step8:- Then generate report issue will get resolved.