GDIY questions not getting open after clicking on start button.

Question

Dear Sir/ Ma'am,

We are facing Guided Do It Yourself question issue, after clicking on start button questions not getting open. Please guide regarding this.

Answer 1

Dear Sir/Ma'am

Please follow the below steps for this issue.

Go to Google chrome search  

https://fileshare.mkcl.org/index.php/s/YMwxoYtPCYYYj5M

Download the Zip file

Right click on the downloaded file and extract the files.

Now open the Extracted folder (dl/rc)

Select all folders using CTRL+ A and copy all the folders

In the content drive click on “ERAImpFiles” click on “dl” folder click on “rc” folder, now paste copied folder.

Click on the Replace the files in the destination option.

After replacing the reference material do the learner login and check issue will get solved.

If issue persist, kindly raise the ticket with below details. 

Screenshot of the issue

Detail Description (with session number)