evidence storage issue with ERA explorer

Question

Dear Sir,

I am trying to open the ERA explorer for the learner login but facing the below issue, please check attached screenshot and guide us.

Answer 1

Dear Sir/Ma'am,

Please check below link and follow the steps to resolve this issue.

http://eraqa.mkcl.org/?qa=blob&qa_blobid=5558018258965156143

if the issue still persist please generate the SOLAR ticket with the screenshot of the issue.