Solution:
Step1: Check the course name in Solar or on the learner's login page.
Step 2: Go to LF Login.
Step3: Click on the ‘Reports’ tab.
Step 4: Click on the "Generate Report" button.
Step 5: Choose the appropriate course category for the exam (KLiC courses, other courses, etc.).
Step 6: Select the respective course from the selected category.
Step 7: Select the appropriate batch.
Step 8: A report will be generated.
If issue persists, please generate the SOLAR ticket with following details.
Learner Code-(those are facing issue)
Screen shot of the issue
Detail description.
Updated mobile number.