White Screen page appear when browser open for the learner login

Question

Dear Sir,
When we open the ERA explorer the white screen is appear, the issue at ALC mode, we request you to please check this issue and guide us for the same.

Answer 1

Dear Sir/Ma'am,

As we observed  the issue is occurred due to local internet fluctuation, We request you to please change your internet and check.

If the issue still persists kindly generate the SOLAR ticket with the below details:

1) Screenshot of issue

2) Learning Mode