1 like 0 dislike
12,536 views
After ERA server is started, the LF login page shows an error "Message not found" and login page does not appear.
asked Nov 11, 2020 in SOL-ERA (2024) by ujwalp Intermediate (1,460 points)
retagged Apr 25 by mrugankj | 12,536 views

1 Answer

1 like 0 dislike

Kindly follow the following steps to resolve the issue:

1. Close ERA server and ERA Explorer on your system

2. Go to the drive location of the ERA  folder, generally C:\ERA

3. Open C:\ERA\metabase\ro folder

4. Rename Web and download folder to any other name like web_old or download_old

5. Start ERA server again

This will resolve the issue. If the problem continues, then create a SOLAR support ticket.

answered Nov 11, 2020 by mrugankj Master (87,440 points)
116 questions
2,007 answers
1,182 comments
10,216 users