A white screen appears during learner login.

Question

Dear Sir/Ma'am,
When we open the ERA Browser the white screen is appear, In Learner Login , we request you to please guide us for the same.

Answer 1

Dear Sir/Ma'am,

Step 1: Log in to SOLAR to verify if the learner has paid the second installment.

Step 2: If the second installment is paid, check the payment date.

Step 3: Once payment is confirmed, the issue should be resolved. If the issue persists, please generate a SOLAR ticket.