ERA activation issue ("failed to generate files")

Question

Dear sir,

when we try to activate new ERA software error is coming "failed to generate files"  please give the solution for this error.

Comments

please provide your center code

---

77210062 this is center code

---

we are waiting for solution

Answer 1

Dear Sir,

Read  Best Practices to activate ERA 2018

from http://erablog.mkcl.org/best-practices-to-activate-era-2018/

Comments

we try this solution but the problem is not resolved.