Question

I am receiving "Center is already activated with another MAC id" error. Please provide solution

Answer 1

Dear Sir,

Following are reasons due to which this message is shown:

1. If someone has already activated center using same credentials (center code and password) on another server.

2.     On same server multiple LAN adapters are present and activation is done with one of the adapter and you are trying Activation with different adapters.

Please try following steps:

1. In case from above reasons, point no. 1 is applicable

Request must be sent to MKCL team with appropriate reasons. After scrutiny and confirmation necessary steps will be communicated to you.

1. In case from above reasons, point no. 2 is applicable

Disable all the other adapters present on your machine and use the adapter which is used for activation earlier.

You can disable adapters from Control Panel -> Network and Internet -> Network Connections.

Comments

After Installation ERA 2018 we have successfully Activated ERA 2018 but after Log Out the same screen re-appeared i.e. To Activate