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Dear Sir,

We have notice that while learning KLiC Financial Accounting with Tally Course in New ERA getting hang, other courses are working smoothly on same server as well as client. We have Test Advance Excel and Hardware Course content on same ERA Server.

Please look into this and guide.
asked Nov 10, 2017 in ERA Explorer by Sanjay Sarmalkar Professional (8,280 points)
edited Nov 10, 2017 by Sanjay Sarmalkar | 1,900 views
Dear sir, Can you please post a screenshot where browser hangs up?
Dear Sir,

Please find below link for screenshot. other course content working properly and Smoothly. but facing issue in KLiC Tally Course only.

https://drive.google.com/a/mkcl.org/file/d/19oTdPUGvv6LRuafp9YYCbYccP4RGP9SL/view?usp=sharing

1 Answer

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Best answer

Dear Sir,

I do not think New ERA server will hung. I think may be "ERA Explorer" is getting slow.

Follow below steps to find it out.

1. Start Learning KLiC Financial Accounting

2. When it hungs - Open LF login from another machine

3. if LF login is working fine; then I think "ERA Explorer" is slow.

Please let us know.

If this solves your question; select it as a "Best Answer"; so that other will get benefit. 

answered Nov 10, 2017 by Neo Professional (9,120 points)
selected Nov 16, 2017 by greymatter
Dear Sir,

i have check the same, other courses working fine but KLIC Tally Learners reported the issue. i had login with KLIC Tally Learner and Check but only KLiC Tally Course getting hang. other course and LF Login working smoothly. also notice that while uploading data server exe is restarting. all learners logged out. please check the same
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