Do It Yourself does not start

Question

DO IT YOURSELF doesnt start no matter how many times its clicked. It starts on other client pcs, only not on this one. It keeps showing the do it yourself page and the desktop with the submit windows in the bottom right does not appear. Tried uninstalling and reinstalling era explorer but problem persists. Any suggestions?

Answer 1

Check Webcam is working properly or not.

Answer 2

Dear sir

Use health check and content check option from LF Login

Answer 3

Sir,

This issue due to only web camera, so when you start ERA Explorer then Check Web camera if it will display, "Web camera not available", then you will have to uninstall web camera software, change slot.

If still this issue then format PC, this is last option

If you issue is solved by this step then

Select best answer.