नमस्कार सर,
कृपया खालील लिंक वरून युटीलिटी डाउनलोड करून रान करा व मशीन रीस्टार्ट करून बघा.
This will help you to resolve below issues,
1.If explorer doesn't start
2.If it shows white screen at the start
3.If it shuts down unexpectedly
Please download and run this utility with Administrator privileges:
64 bit: ERAExplorerRepairUtility(64bit).exe
32 bit: ERAExplorerRepairUtility(32bit).exe
Run the executable on all machines where you find problems starting ERA Explorer