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on era server machine era explorer show white screen. a will update my browser but show white screen. but other client work good this issue face on server machine only please solution

asked May 30, 2018 in ERA Explorer by GlobalVisionVarne Intermediate (1,530 points) | 1,051 views

2 Answers

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Dear Sir,

Please check your ERA Explorer version is updated or not 18.5.1, if ERA Explorer version updated but still this issue occurred you should run ERA Explorer Repair Utility on client

http://erablog.mkcl.org/era-explorer-if-it-doesnt-start-or-shows-white-screen-at-the-start/

answered Jun 1, 2018 by SHUBHAMG Professional (5,170 points)
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Dear sir,

Please check following things on your server machine:

1) Disable Antivirus and Firewall if any

2) Uninstall any applications installed for webcam like IPCam, cam2.0 etc etc
answered Jun 1, 2018 by Imtiyaz Intermediate (1,900 points)
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