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While learner login, I am unable to resume learning and an error message appears stating session expired.

asked Nov 17, 2020 in ERA Explorer by mrugankj Master (53,370 points) | 926 views

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1. Get the Learner Code from the LF login
2. Copy the first eight digits of the Learner code.
3. Go to the following folder path
I.e. I say. C:\ERA\metabase\lc\cc_16210018\learners\29345678\courseactivity
In the courseactivity folder, you will see some files created called ~38JSO files, if you have found this file, select the JSO files, cut it and paste it on desktop.
4. Now, the login learner problem will be resolved.
answered Nov 17, 2020 by ujwalp Intermediate (1,160 points)
selected Nov 17, 2020 by mrugankj
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