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ERA Explorer keep searching for Evidence Storage its not opening I am stucked at this please help me asap its very urgent

Below link is of the image as here I was unable to attach the image through the image button.

Please help me sir.

https://ibb.co/3WDdCSM
closed with the note: Got the solutions
asked Jan 6 in ERA Explorer by shreecpk Beginner (190 points)
closed Jan 6 by shreecpk | 135 views
For such cases:
Do the cache clear of ERA by taking action (Windows+R button  type
            %appdata%  delete ERA explorer and ERA related files) do the cache
            Clear of System by taking action (Windows+R button type %temp%
             Delete all files it will skip the files which are running on a current
              Basis)
Go to Task manager see if you find the ERA buddy file then do the end
             Task.
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