Step 1:- Close the Learner login and ERA Browser
Step2:- Do the LF login
Step3:- Go to the Management Tab
Step4:- Click on Load Content Tab
Step5:- Select or Search respective course and download reference material.
Step6:- To download reference material and how to paste it in ERA Imp folder.
Refer the below ERA QA link for the same.
ERA QA link- http://eraqa.mkcl.org/?qa=blob&qa_blobid=17204598552578631667
After successfully downloaded this issue will get resolved.
If issue persists, please generate the SOLAR ticket with following details.
Learner Code-(those are facing issue)
Screen shot of the issue-
Updated mobile number.