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Dear Sir,

Learner not able to login in OES 

we request you to please guide us.

please check attached screenshot 

asked Aug 25, 2021 in ERA Explorer by swapnilLambhate Expert (18,890 points) | 2,478 views

1 Answer

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Solution:
Step1: Disable the antivirus and firewall check the internet connection.
Step2: Go to OES do Admin login
Step3: Do the Data Synchronization by selecting the course.
Step4: Log out the admin login and do the learner login your issue will get resolved.

Note: If issue persists, please generate the SOLAR ticket with following details.

Learner Code-(those are facing issue)
Screen shot of the issue-
Detail description.
Updated mobile number.

answered Aug 25, 2021 by Prachi Nale Advanced (4,480 points)
edited Jul 28, 2022 by Prachi Nale
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