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I wish to change the evidence storage path but can't find any option for the same
asked Dec 28, 2021 in ERA Explorer by 48210100 Beginner (140 points) | 640 views

4 Answers

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Steps:-
1) Close ERA server
2) Close ERA Browser 
3) Go to the below path
C:\Users\administrator\ERA-Explorer
4) Rename the folder of config as "Old_config"
5) Restart the ERA server and ERA Browser 
Then check you can find option for change the evidence storage path

In case of any issue request you to please generate the SOLAR ticket with screenshot of issue.

answered Jan 5 by swapnilLambhate Professional (5,040 points)
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i wish to change the evidence stirage path but can't find any option for the same
answered Jan 4 by yashmahamuni Beginner (140 points)
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Hello. You can follow these steps:

1. Go to “Start” -> “All programs”, find the 32 bits Internet Explorer as follows.

2. At the address bar, enter the URL address we have given to you. It should be in the format of: http://[your personalized domain]:[http port].

3. You should be able to see the login page as follows.

4. Go to “internet options” -> “Security” -> “custom level”. You should be able to see the windows below.

5. Enable all the settings under “ActiveX controls and plug-ins”. Don’t worry about the security warnings. We will fix that later.

6. Click “Ok” when it is done. Now you are back to the CCTV login page: http://[your personalized domain]:[http port]. Refresh the page by pressing F5.

7. Now you should be asked whether to install “WebClientActiveX.cab”, as follows. Choose “Install ActiveX Control”.

8. After installation, the page will refresh automatically. After that you can login using the name and password we have given to you.

9. After you login, you can choose the “Fix Settings for me” to restore your computer’s risk level. That is all. Enjoy!

krunker

answered Feb 21 by krunker Beginner (140 points)
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1. Click "Start" and then "All Programs" to find the 32-bit version of Internet Explorer.

2. Type the URL address that we have provided for you in the address box. The format should be http://[your customized domain]:[http port].

3. The login page should appear as shown below.

4. Select "custom level" under "internet options" > "Security". The windows below ought to be visible.

5. Make sure that "ActiveX controls and plug-ins" is enabled in its entirety. The security alerts are unimportant. Later, we'll fix that.

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