User does not exist. to login in OES

Question

Mastering Computer Typing (30 WPM) in English & Marathi  login in OES 

User does not exist this error for all learners.

we request you to please guide us.

Answer 1

Dear Sir,

We request you to kindly generate the SOLAR ticket for this issue with below details .

1) Learner Code

2) Learning Mode

3) Course Name

4) Screenshot of issue

Answer 2

Hello. When you connect to the network, you have access to directories, files, and other services offered by OES servers. Your network administrator should supply you with the necessary login details., then click OES Login. Enter your login and password, then press the Advanced button. 
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Answer 3

1) Learner Code

2) Learning Mode

3) Course Name

4) Screenshot of issue

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