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Dear Sir,

Learner report not generating in LF login. Error showing 'Report not found'. Please guide regarding this

asked Mar 14, 2022 in ERA Server by vijayab Advanced (2,600 points) | 302 views

1 Answer

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Step1: Check the course name in Solar or on the learner's login page.

Step 2: Go to LF Login.

Step3: Click on the ‘Reports’ tab.

Step 4: Click on the "Generate Report" button.

Step 5: Choose the appropriate course category for the exam (KLiC courses, other courses, etc.).

Step 6: Select the respective course from the selected category.

Step 7: Select the appropriate batch.

Step 8: A report will be generated.

If issue persists, please generate the SOLAR ticket with following details.

Learner Code-(those are facing issue)
Screen shot of the issue
Detail description.
Updated mobile number.

answered Mar 14, 2022 by Prachi Nale Advanced (4,480 points)
edited Jul 28, 2022 by Prachi Nale
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