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Dear Sir,

The 'Framework version is mismatch'  Error  showing on the learner login Page. Please guide regarding this.

asked Apr 11, 2022 in SOL-ERA (2024) by vijayab Advanced (2,820 points)
retagged Apr 26 by mrugankj | 2,597 views

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Best answer


  1. Check if the Current version of the ERA server is updated or not.

  2. Close the ERA explorer

  3. Restart the server exe.

  4. Start the ERA explorer.

  5. Click on the refresh button on the login page.

  6. Do the learner login

  7. Issue will get solved.                             

  8. If issue persists, please generate the SOLAR ticket with following details.

    Learner Code-(those are facing issue)
    Screen shot of the issue-
    Detail description.
    Updated mobile number.

answered Apr 11, 2022 by Prachi Nale Professional (9,500 points)
edited Jul 28, 2022 by Prachi Nale
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