Step1: Go to Solar login to check if the learner has paid the second installment or not.
Step2: If the learner has paid the second installment, check the paid installment date and send it to ERA date.
Step3: After payment confirmation, transfer the learner to ERA
Step4: Do the health check. (2times)
Step5: Check learner login if the learner has allocated two course cards or not. Select the correct course card and resume the learning.
If issue persists, please generate the SOLAR ticket with following details.
Learner Code-(those are facing issue)
Screen shot of the issue-
Updated mobile number.