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Dear Sir,
After clicking on final exam node white screen appears.
We request you to please do needful for this issue.
asked Jun 29 in ALC Mode by Priyankak Intermediate (610 points) | 96 views

1 Answer

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Solution: 

Step1: Disable Antivirus / Firewall / IPv6

Step2: Do cache clear

Step3: Rename learner 3_64 file. Path: (C:\ERA\metabase\lc\cc\learners\ learnercode_8 digits\course activity\3_64) (Note: rename the without log json file)

Step4: Do learner login. In learner dashboard click on LVRD (refresh button) multiple times.

Step5: Check once, your issue will get solved.

If issue persists, please generate the SOLAR ticket with following details.

Learner Code-(those are facing issue)
Screen shot of the issue-
Detail description.
Updated mobile number.

answered Jun 29 by Prachi Nale Advanced (4,400 points)
edited Jul 28 by Prachi Nale
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