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Dear Sir,
After clicking on final exam node white screen appears.
We request you to please do needful for this issue.
asked Jun 29 in ERA Live by Priyankak Intermediate (610 points) | 133 views

1 Answer

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Solution: 

Step1: Check ERA Live browser version updated or not. ERA Live browser version (22.6.1). If you don't have update browser, use this link: (https://fileshare.mkcl.org/index.php/s/NNQ5Jpt7cpzePFe) and download it.

Step2: Do system and browser cache clear.

Step3: Do learner login and click on data synchronization multiple times. Check once your issue will get solved. 

If issue persists, please generate the SOLAR ticket with following details.

Learner Code-(those are facing issue)
Screen shot of the issue-
Detail description.
Updated mobile number.

answered Jun 29 by Prachi Nale Advanced (4,400 points)
edited Jul 28 by Prachi Nale
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