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Dear Sir,
when learner start Final Exam "camera not found" Error shows. Because of that exam not get start.
We request you to please do needful for this issue.
asked Jun 29 in ALC Mode by Priyankak Intermediate (610 points) | 104 views

1 Answer

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Solution: 

Step1: Disable Antivirus / Firewall / IPv6

Step2: Do cache-clear

Step3: Check date and time is correct or not.

Step4: Check system camera is working properly or not.

Step5: Tell the Center person to connect web cam externally.

Step6: Do learner login. In learner dashboard click on LVRD (refresh button) multiple times.

Step7: Check once, your issue will get solved.

If issue persists, please generate the SOLAR ticket with following details.

Learner Code-(those are facing issue)
Screen shot of the issue-
Detail description.
Updated mobile number.

answered Jun 29 by Prachi Nale Advanced (4,240 points)
edited Jul 28 by Prachi Nale
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