0 like 0 dislike
125 views

Dear Sir/Ma'am,

Typing Practice node is not getting green in the ERA,  Please guide regarding this issue.

asked Jul 29 in ERA Explorer by aishwarya Intermediate (720 points) | 125 views

1 Answer

1 like 0 dislike

Dear Sir/ Ma'am,

Please apply the below steps for this issue.

Solution:
1) Do the learner login
2) Go to the learner Homepage
3) You can find the refresh (LVRD) button on the top right-hand side of the screen
4) Click on the refresh (LVRD) button multiple times.

If issue persists, please generate the SOLAR ticket with following details.

Learner Code-(those are facing issue)
Screen shot of the issue-
Detail description.
Updated mobile number.

answered Jul 29 by vijayab Advanced (2,440 points)
1,368 questions
1,950 answers
1,182 comments
8,566 users