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Dear Sir\ Ma'am,

Whenever i will face any issue related to ERA i am getting confused which details need to add while generating SOLAR ticket.
asked Sep 12 in SOLAR Ticket by Poojal Intermediate (690 points) | 50 views

3 Answers

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Dear Sir/Mam,

Add the following details when you generate ticket from SOLAR for ERA related issues.

 1) Screenshot of issue

2) Course Name

3) Learner code( if any issue related to learner)

 4) Mode Name(ALC/ERA LIVE)

5) Contact number (Those person are present in Center for providing Any desk)
answered Sep 13 by vijayab Advanced (2,440 points)
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answered Sep 14 by boardgamesaz Beginner (180 points)
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answered 2 days ago by grayserena Beginner (140 points)
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