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In the MSCIT IT Awareness course after clicking on Typing practice node the "exam details not available" error shows We request you, please guide us regarding this.

asked Mar 6 in ERA Explorer by Prachi Nale Advanced (4,480 points) | 577 views

1 Answer

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Dear Sir/Ma'am,

In order to resolve this issue, please follow the instructions outlined below:

1) Take the first 8 digits from the learner code (of those who are facing the issue).
2) Go to the folder path C:\ERA\metabase\lc\cc_"center code"\learners.
3) Search for the 8 digit learner code.
4) You will then see the "courseactivity" folder.
5) Rename that folder to "old_courseactivity".

Please make sure that both the learner and center logins are closed before performing these steps.
answered Mar 6 by swapnilLambhate Expert (16,370 points)
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