Please follow the procedures below to resolve this issue:
To change the Evidence Storage Path please follow the steps mentioned below.
Step1: Go to the below path Path: C:\Users\Administrator\MKCL ERA-Explorer
Step2: Select the config folder
Step3: Rename that folder, eg “old_config”
Step 4: Open ERA Browser
Step 5: Now, the browser will ask to select the Drive from local machine for the evidence storage
Step 6: Now, Select any drive except the C: Drive
Before performing any of the modifications listed above, close the ERA server exe and the ERA Browser.
We recommend that the ALC should avoid learning on the Server machine. If the learner wants to learn on server machine, then choose Evidence storage other than the C drive and the content folder drive for learning.