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The learner is facing Course Metadata not found error on learner login in ERA Browser for ALC mode.
Kindly request you to provide solution for the same.

asked Jun 20 in ERA Explorer by mrugankj Master (53,370 points)
edited Jun 20 by mrugankj | 448 views

1 Answer

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Best answer
Dear All,

Please follow the below steps for this issue

Step1: Do the LF/Center login

Step2: Go to The "Management" Tab

Step3: Click on the "Single Learner Download / Update" Tab

Step4: Search the Learner code

Step5: Click on the "Download" button.

Then do the learner login and check the issue will get resolved. If the issue still persist please generate the SOLAR ticket with the below details

1) Learner Code

2) Screenshot of issue

3) Course Name
answered Jun 20 by swapnilLambhate Expert (16,370 points)
selected Aug 10 by mrugankj
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