Activation getting failed

Question

Dear Sir,

The Server Activation getting failed, Please guide regarding this.

Answer 1

Step 1: Check the system Firewall, Antivirus and IPV6 are disabled

Step 2: Check the internet connectivity

Step 3: Set the standard system date and time (time zone)

Step4:  Close the ERA server

Step5:  Go to ‘C’ drive

Step6:  Click on the ‘ERA’ folder

Step7:  Rename the Metabase folder as (metabase_old)

Step8:  Restart the ERA server and do the activation.

Then check issue will get resolved.

If issue persists, please generate the SOLAR ticket with following details.
Screen shot of the issue-
Detail description.
Updated mobile number.