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Dear Sir,

The Server Activation getting failed, Please guide regarding this.

asked Mar 5, 2022 in SOL-ERA (2024) by vijayab Advanced (2,820 points)
retagged Apr 25 by mrugankj | 984 views

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Best answer

Solution:

Step 1: Check the system Firewall, Antivirus and IPV6 are disabled

Step 2: Check the internet connectivity

Step 3: Set the standard system date and time (time zone)

Step4:  Close the ERA server

Step5:  Go to ‘C’ drive

Step6:  Click on the ‘ERA’ folder

Step7:  Rename the Metabase folder as (metabase_old)

Step8:  Restart the ERA server and do the activation.

Then check issue will get resolved.

If issue persists, please generate the SOLAR ticket with following details.
Screen shot of the issue-
Detail description.
Updated mobile number.

answered Mar 5, 2022 by Prachi Nale Professional (9,500 points)
edited Jul 28, 2022 by Prachi Nale
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