Solution:
Step1: If the learner is before September 2021 batch can follow the below steps:
Step2: Download and Install MKCL ERA browser from the below link.
Link- www.mkcl.org/atHomeERA
Step3: Surrender previous Learner activation from the solar Copy the activation code from learner login page and update it in solar. (with help of RM)
Step4: After updating the Activation code start the MKCL ERA browser and do the learner activation successfully.
Step5: After completing the Activation download and install the new Exe from below link.
Link: - https://fileshare.mkcl.org/index.php/s/4Bo7DoiYe5nWLkK.
Step6: Login the learner and start the learning.
If issue persists, please generate the SOLAR ticket with following details.
Learner Code-(those are facing issue)
Screen shot of the issue-
Detail description.
Updated mobile number.