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Dear Sir,
In ERA when a learner tries to switch languages, no other language alternatives are displayed.
We request you to please do needful for this issue.
asked Jun 29, 2022 in ERA Live by Priyankak Intermediate (640 points) | 94 views

1 Answer

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Solution: 

Step1: Check ERA Live browser version updated or not. ERA Live browser version (22.6.1). If you don't have update browser, use this link: (https://fileshare.mkcl.org/index.php/s/NNQ5Jpt7cpzePFe) and download it.

Step2: Do system and browser cache clear.

Step3: Do Synchronization in learner login

Step4: Check language will get display.  

If issue persists, please generate the SOLAR ticket with following details.

Learner Code-(those are facing issue)
Screen shot of the issue-
Detail description.
Updated mobile number.

answered Jun 29, 2022 by Prachi Nale Advanced (4,400 points)
edited Jul 28, 2022 by Prachi Nale
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