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In the MSCIT IT Awareness course after clicking on Typing practice node the "exam details not available" error shows We request you, please guide us regarding this.

asked Mar 6, 2023 in SOL-ERA (2024) by Prachi Nale Professional (9,500 points)
retagged Apr 26 by mrugankj | 10,427 views

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Dear Sir/Ma'am,

In order to resolve this issue, please follow the instructions outlined below:

1) Take the first 8 digits from the learner code (of those who are facing the issue).
2) Go to the folder path C:\ERA\metabase\lc\cc_"center code"\learners.
3) Search for the 8 digit learner code.
4) You will then see the "courseactivity" folder.
5) Rename that folder to "old_courseactivity".

Please make sure that both the learner and center logins are closed before performing these steps.
answered Mar 6, 2023 by swapnilLambhate Guru (22,470 points)
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