1 like 0 dislike
11,735 views
After ERA server is started, the LF login page shows an error "Message not found" and login page does not appear.
asked Nov 11, 2020 in LF Application by ujwalp Intermediate (1,160 points) | 11,735 views

1 Answer

1 like 0 dislike

Kindly follow the following steps to resolve the issue:

1. Close ERA server and ERA Explorer on your system

2. Go to the drive location of the ERA  folder, generally C:\ERA

3. Open C:\ERA\metabase\ro folder

4. Rename Web and download folder to any other name like web_old or download_old

5. Start ERA server again

This will resolve the issue. If the problem continues, then create a SOLAR support ticket.

answered Nov 11, 2020 by mrugankj Master (53,370 points)
1,407 questions
1,997 answers
1,183 comments
9,614 users