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After ERA server is started, the LF login page shows an error "Message not found" and login page does not appear.
asked Nov 11, 2020 in SOL-ERA (2024) by ujwalp Intermediate (1,460 points)
retagged Apr 25 by mrugankj | 11,941 views

1 Answer

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Kindly follow the following steps to resolve the issue:

1. Close ERA server and ERA Explorer on your system

2. Go to the drive location of the ERA  folder, generally C:\ERA

3. Open C:\ERA\metabase\ro folder

4. Rename Web and download folder to any other name like web_old or download_old

5. Start ERA server again

This will resolve the issue. If the problem continues, then create a SOLAR support ticket.

answered Nov 11, 2020 by mrugankj Master (87,020 points)
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