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Dear Sir,

LF login showing "this site can't be reached “After Starting the ERA server. Please guide regarding this.

asked Feb 25, 2022 in ERA Server by vijayab Advanced (2,600 points) | 312 views

1 Answer

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Solution:

Step1: Antivirus and firewall should be disable.

Step2: Check the internet connection.

Step3: Close The ERA server exe.    

Step4: Go to ‘C’ Drive

Step5: Click on ‘ERA’ folder

Step6: The ‘windows-amd .json’ file will display in the ERA folder. Check if the file size is “0” KB or not.

Step7: If the file size is “0” KB then rename the file as (windows-amd_old .json)

Step8: Start the server.

Step9: LF login page will display correctly.

If issue persists, please generate the SOLAR ticket with following details.

Screen shot of the issue-
Detail description.
Updated mobile number.

answered Feb 25, 2022 by Prachi Nale Advanced (4,400 points)
edited Jul 28, 2022 by Prachi Nale
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