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Dear Sir/Ma'am, 

We are facing issue while solving Guided Do It Yourself questions in the ERA. Please Guide regarding this issue.

asked Jun 30, 2022 in ERA Explorer by vijayab Advanced (2,600 points) | 265 views

1 Answer

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Dear Sir/ Ma'am,

Please apply the below steps for this issue.

1) Do the learner login
2) Go to the learner Homepage
3) You can find the refresh (LVRD) button on the top right-hand side of the screen
4) Click on the refresh (LVRD) button multiple times.

If issue persists, please generate the SOLAR ticket with following details.

Learner Code-(those are facing issue)
Screen shot of the issue-
Detail description.
Updated mobile number.

answered Jun 30, 2022 by aishwarya Intermediate (790 points)
edited Jul 29, 2022 by aishwarya
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