ERA Live 2.0 is not accepting evidence storage even though the laptop has adequate storage

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The student has a laptop at his home and he wished to complete the course at home ,but he is not able to even open the app as it is saying no storage in evidence file even though having adequate storage.
asked 8 hours ago in ERA LIVE 2.0 by ASHWINI Beginner (150 points) | 22 views

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116 questions
2,008 answers
1,189 comments
13,217 users