Dear Sir/ Ma'am,
Please apply the below steps for this issue.
Solution:
![](http://eraqa.mkcl.org/?qa=blob&qa_blobid=14213628090730067763)
1) Do the learner login
2) Go to the learner Homepage
3) You can find the refresh button on the top right-hand side of the screen
4) Click on the refresh button
If the issue persists generate the SOLAR ticket