ALC mode Browser not open error: No Era servers Found in network

Question

Dear Sir,

I'm having trouble opening the ERA explorer on my client. An error message is appearing, saying, "No ERA servers found in the network." Could you please take a look at the attached screenshot and provide guidance on how to resolve this issue?

Answer 1

Dear Sir/Ma'am,

Please check below link and follow the steps to resolve this issue.

http://eraqa.mkcl.org/?qa=blob&qa_blobid=16954155151675174313

if the issue still persist please generate the SOLAR ticket with the screenshot of the issue.