How to solve the “Incorrect Password” issue during LF Login (ICE Mode)?

Question

Dear Sir,

As shown in the following screenshot, I am facing an issue while trying to log in through LF Login (ICE Mode). The new page opens, and it displays an “Incorrect Password” error.

Kindly please check and provide guidance for the same.

Answer 1

Dear Sir,

We have provided the user guide for the above-mentioned issue. Kindly download the user guide from the link given below and follow the steps mentioned in it to resolve the issue.

User Guide Link: https://fileshare.mkcl.org/index.php/s/6KHCcm5NdLLkYzy 

If the issue still persists, please generate a SOLAR ticket with the following details:

1. Issue screenshot

2. Working phone number